business of learning
Underpants Gnomes Business Strategy
One of the great gifts of being a consultant (and a good reason to hire one occasionally) is the capacity it provides to observe an organization as an outsider. Over my career, on numerous occasions, I’ve been astounded at the ability of very smart business people to ignore ... Read More
Nine Ways Learning Portals Improve SaaS Providers’ Bottom Line
SaaS VPs and line of business leaders are increasingly making strategic investments in learning portals, though the companies may not even have training departments. In fact, they sometimes start here, bypassing traditional training technologies and organizations completely. Why would they do this? Two very important reasons: one, learning ... Read More
The Secrets of SaaS Training: Monetization
This is the third entry in a three part series on The Secrets of SaaS Training. The first two parts addressed designing SaaS training, and delivering SaaS training. Monetizing SaaS training Many SaaS companies don’t even think in terms of monetizing customer training. They are product companies that ... Read More
Aligning Training with the Business: A Simple Model
Greg Brisendine and I recently collaborated on a presentation for an eLearning Guild online forum. We synthesized his experience with training measurement and prevalent measurement models (including Six Sigma's DMAIC and Deming's PDCA) and my experience in training design, development, and management to create the model ... Read More
The Changing Roles in the Learning Organization
Among the continuing themes across conferences last week (Learning2009, #L2009 and DevLearn09, #dl09) was the very nature of the learning organization itself. The functional nature and the very fabric of the organization itself was continually pulled upon like a loose thread waiting to come unwound. What really caused ... Read More
Purpose to Plan: Plan to Succeed
Jon and I recently delivered a webinar with the super-smart folks at Trainingindustry.com titled "Doing Less with Less: Turning Crisis into Opportunity" ( you can see the recording here, and the slideshare here). We were really prescribing a 'recipe' for leveraging the budget cuts, cash crunches, ... Read More
Five Warning Signs That Your Training is Expendable
All training has a problem it is trying to solve and a customer it is trying to please. Whether you work with internal or external customers, have a mandate as to what to create, or simply design it yourself, ultimately someone is paying the costs to develop the training. They’re ... Read More
VMG Delivers “Do Less with Less: Transforming Crisis to Opportunity” Webinar
In this webinar, Glenn Oclassen, Jr., CEO, and Jon Lloyd, SVP, Client Services, provide a tell-it-like-it-is recipe for driving significant cost savings in enterprise learning, while dramatically improving results. Informal polls of participants revealed: Nearly all participants are facing significant budget cuts: More ... Read More
How Influence will Transform Learning
A really interesting post from Ross Dawson on Five key trends in how influence is transforming society. I think that as informal and social learning becomes more commonplace in the enterprise, that we'll see a similar trend in the training space across these same five ideas. http://rossdawsonblog.com/weblog/archives/2009/08/five_key_trends.html 1. Influence ... Read More
Disruptive Forces Converge in Our Industry; We All Stand to Win From the Resulting Innovation
I have been thinking a lot lately about the concept of disruption, and its applicability to our industry. One of the many reasons our corporate training industry often is described by analysts as a second tier industry is that the business we are all in is actually thought of as ... Read More
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