channel readiness
Channel Optimization (aka BPO of another name)
The Dachis Group has been rolling up the acquisitions for their social business design practice (announced XPlane acquisition today) and a recent post about business partner optimization (as opposed to business process outsourcing) struck a chord with me. via the Dachis Group blog around the third pillar of Social ... Read More
Dreamforce09: Chatter makes it easy
What more could a typical ADD sales rep want? A killer CRM tool in the cloud, all sorts of great apps that integrate with it, and now a social component! Along the lines of Beth's post on the Marc Benioff keynote, I had started to pull a blog ... Read More
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