cloudsourcing
The Secrets of SaaS Training: Monetization
This is the third entry in a three part series on The Secrets of SaaS Training. The first two parts addressed designing SaaS training, and delivering SaaS training. Monetizing SaaS training Many SaaS companies don’t even think in terms of monetizing customer training. They are product companies that ... Read More
The Secrets of SaaS Training: Delivery
The other day I wrote about designing SaaS training, and how it differs from traditional models. Today let’s explore best practices for delivering SaaS training. Delivering SaaS Training In most cases, when learning folks talk about training delivery, they speak in terms of modality. That is, is it a live, in-person ... Read More
The Secrets of SaaS Training: Design
SaaS applications are different in the way they are purchased, consumed and supported, but at the end of the day, they are just tools people use to get things done. There is nothing fundamentally radical or even new about the purchase, consumption, or support models, but taken together, ... Read More
Different and the Same
When I was a kid, I really liked doing a little puzzle game that presented two pictures. On the surface, they looked the same. But there were differences, and my job was to figure out what was the same and what was different. My obsession with this game is probably ... Read More
VMG Announces Tom Kraack as Chairman
Recognized Industry Leader Provides Expertise, Dexterity and Depth San Francisco, CA, March 31, 2010—VelocityMG, Inc., a leading provider of enterprise learning for the cloud computing industry, today announced the appointment of Tom Kraack as Chairman. Kraack joins VMG with more than 25 years of leadership experience in Learning BPO and IT, having ... Read More
The Next Big Thing
In December of 2009, I retired from Accenture after 8 terrific years. This month I joined VMG, a new venture startup. I have an unorthodox career history. I recall some job choices that left my professional colleagues believing that my consumption of adult beverages combined with long Minnesota winters had ... Read More
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