design
The Secrets of SaaS Training: Design
SaaS applications are different in the way they are purchased, consumed and supported, but at the end of the day, they are just tools people use to get things done. There is nothing fundamentally radical or even new about the purchase, consumption, or support models, but taken together, ... Read More
Aligning Training with the Business: A Simple Model
Greg Brisendine and I recently collaborated on a presentation for an eLearning Guild online forum. We synthesized his experience with training measurement and prevalent measurement models (including Six Sigma's DMAIC and Deming's PDCA) and my experience in training design, development, and management to create the model ... Read More
Five Warning Signs That Your Training is Expendable
All training has a problem it is trying to solve and a customer it is trying to please. Whether you work with internal or external customers, have a mandate as to what to create, or simply design it yourself, ultimately someone is paying the costs to develop the training. They’re ... Read More
Crowdsourcing and Individual Creativity
Beth, I think you had some great points in your last post If We Can Crowdsource Products, Why Not Learning?, but it struck me as maybe too far on the side of the "collective" vs. "individual inspiration". You end with "If the collective thoughts of random strangers can design ... Read More
Essentials of Traditional Course Design
There is an art and a science to instructional design that has inspired whole books and university curricula, but at the end of the day, designing effective courses can be boiled down to three key elements: focus, relevance, and practice. h3. Focus Traditional courses are time bound. Similarly, eLearning courses will only ... Read More
Transcending Constraints
In my last post I referred to “transcending constraints” as a critical component of the learning professionals’ job. What I mean by that is that we need to strike the right balance between designing a blue sky solution (where we have all the time and money in the world to ... Read More


